Description
A one-flavor countertop soft serve machine that makes up to 28 quarts an hour on a 220V circuit.
The Coldline NEO-C1 is a countertop soft serve ice cream machine for restaurants, cafes and ice cream shops. One 1.8 liter freezing cylinder makes up to 28 quarts per hour, fed by gravity from an 11 liter hopper that is refrigerated to keep mix below 40°F and stirred by an agitator. Microprocessor controls add a mix-low light, a standby mode and a counter that records dispenses per day. It runs on 220V with a NEMA L6-20P locking plug.
Will it fit · Will it plug in
- Outside size
- 17.5" W × 32" D × 31.3" H, countertop (Coldline sheet)
- Clearance
- 6" on all sides for air cooling (Coldline manual)
- Power
- 220V, 60 Hz, single phase, 8 A, 1.8 kW; NEMA L6-20P plug, 118" cord
- Weight
- 231 lb. net, 264 lb. shipping; carton 20.9" W × 33.5" D × 37.4" H
Check the counter can carry 231 lb. and leave the side and rear vents open. Measure doorways on the delivery path; the machine is 17.5" wide.
28 qt. per hour
One 1.8 liter freezing cylinder and a 1.25 HP drive motor for steady one-flavor service.
Refrigerated hopper
The 11 liter hopper keeps mix below 40°F, with an agitator for consistent mix.
Smart controls
Microprocessor controls with a mix-low light, standby mode and a daily dispense counter.
Stainless build
430 stainless steel outside, 304 stainless steel inside; air cooled with a frequency converter for low noise.
Delivery and setup
- Free shipping on this item. See our shipping policy for delivery details.
- Ships by freight, 264 lb. Inspect the crate for damage before signing for the delivery.
- Have a 220V NEMA L6-20P receptacle installed before delivery.
- The manual says to let the machine rest more than 12 hours in place after transport and not to tilt it more than 15° while moving it.
Questions buyers ask
What outlet does it need?
A 220V, single phase NEMA L6-20P locking receptacle on a breaker-protected circuit. It draws 8 A (1.8 kW) and comes with a 118" cord. A standard 115V wall outlet will not work; have an electrician confirm the circuit before delivery.
How much soft serve does it make?
Coldline rates it at up to 28 quarts per hour from one 1.8 liter freezing cylinder, fed by gravity from an 11 liter hopper. It serves one flavor.
What can I serve from it?
Coldline lists soft serve from low or non-fat ice cream to custard, frozen yogurt and sorbet. The manual notes that mix varies by maker, so test your mix and keep at least 2 cm of mix in the hopper.
Will it fit on my counter?
It is 17.5" wide, 32" deep and 31.3" tall and weighs 231 lb., so the counter must carry that weight. The manual asks for at least 6" of clearance on all sides for the air-cooled system (another page says 200 mm at both sides); plan for the larger figure.
Does it keep mix overnight?
Yes. Standby mode holds the mix below 5°C (41°F) in the hopper and cylinder, and pre-cooling keeps the hopper mix cold between servings.
How do I clean it?
The manual walks through disassembly, lubricating the seals with food-grade lubricant, and sanitizing with 3.8 liters of a 100 PPM sanitizer solution run through the hopper and cylinder on the Wash setting.
What does the warranty cover?
USR Brands publishes no warranty document that names the NEO soft serve series. Call us at (201) 467-8222 to confirm the warranty before ordering.
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