Hatco GRAIH-24 Glo-Ray Infra-Black High Watt Strip Heater, 24" W, 500 Watts

Hatco GRAIH-24 Glo-Ray Infra-Black High Watt Strip Heater, 24" W, 500 Watts

HatcoSKU: HAT-GRAIH-24

Voltages
  • Warranty · 18 Months Limited

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Will it fit · Will it plug in

Outside (W × D × H)24" × 6" × 2.6"
Power120, 208 or 240V · 4.2 at 120V, 2.4 at 208V, 2.1 at 240V
Shipping weight11 lb.
ListedcULus, NSF

Highlights

  • 500 W Glo-Ray Infra-Black strip heater, 24" W x 6" D x 2.6" H
  • 120V, 208V or 240V, single phase, hardwired: 4.2 A at 120V, 2.4 A at 208V, 2.1 A at 240V
  • Needs an attached TCBI thermostatic box or a remote control enclosure (RMB), sold separately
  • Mount 4" to 10" above the food; Infra-Black emitter gives even heat with no hot spots
  • Extruded aluminum housing with heavy-duty insulation; Designer and Gloss colors optional
  • cULus and NSF; made in the USA

Specifications

ManufacturerHatco
Model NumberGRAIH-24
SeriesGlo-Ray Infra-Black High Watt Strip Heater, GRAIH
TypeOverhead Strip Heater
Shipping Weight11 lb.
Shipping Weight NoteDoes Not Include Remote Control Enclosure, Add 2 to 8 lb. for RMB
Width24"
Depth6"
Height2.6"
Depth with TCBI9" With Attached TCBI Box
TCBI Box Size8" W x 3" D x 2.5" H, Not Including Switches
ElementMetal Sheathed Tubular Element in Infra-Black Emitter
Recommended Mounting Height4" to 10" Above Target Surface
Voltage120, 208 or 240V
Phase1
Watts500 Watts
Amps4.2 at 120V, 2.4 at 208V, 2.1 at 240V
ConnectionHardwired, 3 ft. Conduit with Leads, Server's Right, 6" Leads with TCBI
Control TypeRequired, Sold Separately: TCBI Thermostatic Control Box or RMB Remote Control Enclosure
Control LocationChef's Left Side Unless Otherwise Specified
HousingExtruded Aluminum, Clear Anodized Standard
InsulationHeavy-Duty Insulation
ClearancesSurface Below 4", Back Wall 3" with RMB, Pass-Through Only with TCBI, Overshelf 1" with TCBI, 0" with RMB
Factory OptionsDesigner Colors, Gloss Finishes, Element Wire Guard, TCBI, RMB, No Control, for RMB2, Non-Adjustable Tubular Stands, Extended Leads up to 20 ft.
AccessoriesAdjustable Angle Brackets, Chain Suspension
CertificationscULus, NSF
Country of OriginMade in the USA
Warranty18 Months Limited
Element WarrantyMetal Sheathed Food Warmer Element: 1 Year Parts and Labor plus 1 Additional Year Parts Only
Support24/7 Parts and Service Assistance, U.S. and Canada

Resources & Documents

Specs

Manufacturer Hatco
Model Number GRAIH-24
Series Glo-Ray Infra-Black High Watt Strip Heater, GRAIH
Type Overhead Strip Heater
Shipping Weight 11 lb.
Shipping Weight Note Does Not Include Remote Control EnclosureAdd 2 to 8 lb. for RMB
Width 24 Inches
Depth 6 Inches
Height 2.6 Inches
Depth with TCBI 9" With Attached TCBI Box
TCBI Box Size 8" W x 3" D x 2.5" H, Not Including Switches
Element Metal Sheathed Tubular Element in Infra-Black Emitter
Recommended Mounting Height 4" to 10" Above Target Surface
Voltage 120, 208 or 240 Volts
Phase 1
Watts 500 Watts
Amps 4.2 at 120V2.4 at 208V2.1 at 240V
Connection Hardwired, 3 ft. Conduit with Leads, Server's Right6" Leads with TCBI
Control Type Required, Sold Separately: TCBI Thermostatic Control Box or RMB Remote Control Enclosure
Control Location Chef's Left Side Unless Otherwise Specified
Housing Extruded Aluminum, Clear Anodized Standard
Insulation Heavy-Duty Insulation
Clearances Surface Below 4"Back Wall 3" with RMB, Pass-Through Only with TCBIOvershelf 1" with TCBI, 0" with RMB
Factory Options Designer ColorsGloss FinishesElement Wire GuardTCBIRMBNo Control, for RMB2Non-Adjustable Tubular StandsExtended Leads up to 20 ft.
Accessories Adjustable Angle BracketsChain Suspension
Certifications cULus, NSF
Country of Origin Made in the USA
Warranty 18 Months Limited
Element Warranty Metal Sheathed Food Warmer Element: 1 Year Parts and Labor plus 1 Additional Year Parts Only
Support 24/7 Parts and Service Assistance, U.S. and Canada

Certifications

cULus
NSF
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Description

A 24-inch overhead strip heater that keeps plated food and pass-through orders hot with an even panel of infrared heat.

Hatco Glo-Ray Infra-Black strip heater with optional TCBI control box and wire guard, series photo, angled bottom view

The Hatco GRAIH-24 is a Glo-Ray Infra-Black High Watt strip heater. It is 24" W x 6" D x 2.6" H in an extruded aluminum housing. The metal-sheathed element inside an Infra-Black emitter gives off a solid panel of heat with no hot spots. It is rated 500 W and built for 120V, 208V or 240V, single phase; the voltage is set when you order. Hatco requires a control: an attached thermostatic control box (TCBI) or a remote control enclosure (RMB), sold separately.

Will it fit · Will it hook up

Outside size
24" W x 6" D x 2.6" H; add 3" to depth with the attached TCBI box
Mounting height
4" to 10" above the target surface; best for a pass-through under 9-1/2" deep
Power
500 W, single phase, hardwired: 4.2 A at 120V, 2.4 A at 208V, 2.1 A at 240V
Wiring
3 ft. conduit with leads, server's right; 6" leads from the control box side with a TCBI
Controls
TCBI attached box or RMB remote box, ordered with the heater

Clearance: at least 4" from the unit to the surface below; with a TCBI it must be a pass-through (no back wall), with an RMB keep 3" from a back wall.

Even Infra-Black heat

The Infra-Black emitter spreads the element's heat across its whole face, so the food sees a solid panel of heat with no hot spots.

Close-range holding

Built for tight spaces: mount it 4" to 10" above the food. Hatco lists a recommended target width of 9.5".

Your choice of control

Order an attached thermostatic control box with on/off switch and indicator light (TCBI), or a remote box (RMB) with toggle or infinite switches kept out of the heat zone.

Aluminum housing

Sturdy extruded aluminum housing that does not sag, with heavy-duty insulation that keeps the outside cool. Clear anodized is standard.

Many mounting choices

Mount under a shelf with angle brackets, hang it from chains, or stand it on non-adjustable tubular stands (stands must be ordered with the unit).

Delivery and setup

  • Inspect the carton for damage before you sign, and note any damage on the delivery receipt.
  • Approximate shipping weight is 11 lb., not counting a remote control box (add 2 to 8 lb. for an RMB).
  • A qualified, licensed electrician must hardwire the unit to local code. Hatco asks for supply wire rated for at least 194°F (90°C).
  • Install indoors where the room is at least 70°F, never above or near combustible surfaces. Keep a remote control box outside the heat zone.
  • Colors, wire guard, TCBI, tubular stands and extended leads are factory options and must be ordered with the heater.

Questions buyers ask

Does the price include the controls?

No. Hatco requires either an attached Thermostatic Control Box with Indicator Lights (TCBI) or a Remote Control Enclosure (RMB), ordered separately. Hatco's RMB picker matches a box to the heater and voltage.

What power does it need?

It is hardwired, single phase, 500 W. Draw is 4.2 A at 120V, 2.4 A at 208V, 2.1 A at 240V. The voltage is chosen when the unit is ordered.

How high should I mount it?

Hatco recommends 4" to 10" above the target surface. Mount no more than 10" back from the front of an overshelf.

Can it go under a shelf or against a wall?

Yes, under a shelf with adjustable angle brackets (an RMB is recommended there). Against a back wall it must use an RMB with 3" clearance; a TCBI unit must be a pass-through.

What colors are there?

Clear anodized aluminum is standard. Designer colors (Warm Red, Black, Gray Granite, White Granite, Navy Blue, Hunter Green, Antique Copper) and Gloss finishes (Gleaming Gold, Glossy Gray, Bold Black, Brilliant Blue, Radiant Red) are factory options; non-standard colors cannot be returned.

What warranty does it carry?

Hatco's limited warranty runs 18 months; the metal-sheathed food warmer element has 1 year parts and labor plus 1 more year parts only. Hatco also lists 24/7 parts and service help in the U.S. and Canada.

500 WattsOne Infra-Black element.
24" W x 6" D2.6" high aluminum housing.
120V, 208V, 240VHardwired, single phase.
cULus, NSFMade in the USA.

Specs

Manufacturer Hatco
Model Number GRAIH-24
Series Glo-Ray Infra-Black High Watt Strip Heater, GRAIH
Type Overhead Strip Heater
Shipping Weight 11 lb.
Shipping Weight Note Does Not Include Remote Control EnclosureAdd 2 to 8 lb. for RMB
Width 24 Inches
Depth 6 Inches
Height 2.6 Inches
Depth with TCBI 9" With Attached TCBI Box
TCBI Box Size 8" W x 3" D x 2.5" H, Not Including Switches
Element Metal Sheathed Tubular Element in Infra-Black Emitter
Recommended Mounting Height 4" to 10" Above Target Surface
Voltage 120, 208 or 240 Volts
Phase 1
Watts 500 Watts
Amps 4.2 at 120V2.4 at 208V2.1 at 240V
Connection Hardwired, 3 ft. Conduit with Leads, Server's Right6" Leads with TCBI
Control Type Required, Sold Separately: TCBI Thermostatic Control Box or RMB Remote Control Enclosure
Control Location Chef's Left Side Unless Otherwise Specified
Housing Extruded Aluminum, Clear Anodized Standard
Insulation Heavy-Duty Insulation
Clearances Surface Below 4"Back Wall 3" with RMB, Pass-Through Only with TCBIOvershelf 1" with TCBI, 0" with RMB
Factory Options Designer ColorsGloss FinishesElement Wire GuardTCBIRMBNo Control, for RMB2Non-Adjustable Tubular StandsExtended Leads up to 20 ft.
Accessories Adjustable Angle BracketsChain Suspension
Certifications cULus, NSF
Country of Origin Made in the USA
Warranty 18 Months Limited
Element Warranty Metal Sheathed Food Warmer Element: 1 Year Parts and Labor plus 1 Additional Year Parts Only
Support 24/7 Parts and Service Assistance, U.S. and Canada

Certifications

cULus
NSF

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