Hatco GRS2G-3920-2 Glo-Ray 2-Go Heated Holding Shelves, 2 Shelves, 43" W, Touchscreen Timers, 704 W, 120V
Description
A two-shelf heated pickup station that holds bagged and boxed to-go orders hot for up to 30 minutes.
The Hatco GRS2G-3920-2 is a Glo-Ray 2-Go heated holding unit with 2 heated shelves, each 39" wide and 20" deep with 13" of clearance for pizza boxes and delivery bags. A touchscreen shows a separate temperature and timer for every shelf, and each heated base is thermostatically controlled. Hatco rates it to hold bags and boxes up to 30 minutes, with shelf temperatures up to 200°F. It runs on 120V, 704 watts, from a 6 ft. recessed cord and NEMA 5-15P plug.
Will it fit · Will it hook up
- Outside size
- 43" W x 20" D x 21-1/2" H on 6" adjustable flanged feet
- Shelf openings
- 13" high x 36.92" W x 15.97" D at each shelf
- Footprint
- 39-1/8" W x 20-1/8" D
- Power
- 120V, 704 W, 5.6 A; 6 ft. recessed cord with NEMA 5-15P plug
- Mounting
- Counter or floor; can be secured to the counter or a wall
Height does not include the 1-3/8" side wall mounting brackets.
Timer for each shelf
The touchscreen shows a separate heat setting and countdown timer for every shelf. A flashing red timer warns at one minute left, and the unit beeps at zero.
Sized for to-go
Each 39" x 20" shelf has 13" of clearance, enough for pizza boxes and delivery bags.
Heated shelves
2 thermostatically controlled heated bases in a stainless steel frame. The controller ships set to 150°F for each shelf.
Wall-flush cord
The cord leaves the bottom shelf at a 45-degree angle, so the unit can sit flush against either wall.
Pass-through or one side
Side and back panels are options, one panel per shelf, so you can keep it open both ways or close the back for single-sided access.
Delivery and setup
- Inspect the carton for damage before you sign, and note any damage on the delivery receipt.
- The unit ships mostly assembled at about 150 lb. with packaging. Two people lay it on its side, never front or back, to thread the four 6" legs into the corners.
- Two- and three-shelf units can sit on a level counter and be secured to it or a wall. Fasteners for walls, floors or counters are not supplied.
- Keep it at least 1" from combustible walls, where the room stays at 70°F or warmer, and away from exhaust hoods, air conditioning ducts and exterior doors.
- Plug it into a grounded 120V NEMA 5-15 receptacle, switch it on and allow 15 to 20 minutes to heat before loading preheated food.
- Clean daily once it is off, unplugged and cool: wipe with a damp cloth and a non-abrasive cream cleaner, then dry. No bleach, oven cleaner, steam or jet spray.
Questions buyers ask
How long can orders wait on it?
Hatco rates the Glo-Ray 2-Go shelves to hold bags and boxes up to 30 minutes. Each shelf has its own timer, preset to 30 minutes, so staff can see how long an order has been waiting.
What does it plug into?
A 120V NEMA 5-15 receptacle. The 2-shelf unit draws 704 watts, 5.6 amps, through a 6 ft. recessed cord.
Will a pizza box fit?
Each shelf is 39" wide and 20" deep with 13" of clearance. Hatco designed the shelves for pizza boxes and delivery bags.
How hot do the shelves get?
Shelf temperature is set on the touchscreen, up to 200°F. Hatco presets each shelf to 150°F at the factory, and any shelf can be turned off.
Does it need to be anchored?
It can sit on a counter. Hatco provides floor flanges and wall brackets so you can secure it against tipping.
What warranty does it have?
Hatco's limited warranty runs 18 months from shipment or product registration, whichever is later, and the manual states the heating elements are warranted for two years. Hatco offers 24/7 parts and service assistance in the US and Canada.
Specs
| Manufacturer | Hatco |
|---|---|
| Model Number | GRS2G-3920-2 |
| Series | Glo-Ray 2-Go Heated Shelves, GRS2G |
| Shipping Weight | 150 lb. |
| Width | 43 Inches |
| Depth | 20 Inches |
| Height | 21.5 Inches |
| Dimension Notes | Height includes 6 inch feet, not the 1.35 inch side wall bracketsFootprint 39-1/8 x 20-1/8 inches |
| Capacity | 2 Heated Shelves |
| Shelf Size | 39 x 20 Inches, 13 Inch ClearanceOpening 36.92 x 15.97 Inches |
| Holding Time | Up to 30 Minutes for Bags and Boxes |
| Voltage | 120 Volts |
| Wattage | 704 Watts |
| Amps | 5.6 Amps |
| Phase | Single Phase |
| Plug Type | NEMA 5-15P |
| Cord | 6 ft. Recessed Cord, Bottom Corner at 45 Degrees, Server Side |
| Controls | Touchscreen with Separate Heat and Timer for Each ShelfPower On/Off SwitchUSB Port for Firmware |
| Maximum Temperature | 200°F |
| Factory Setting | 150°F Each Shelf30 Minute Timers |
| Frame | Stainless Steel |
| Feet | 6 Inch Adjustable Flanged Feet, Floor Mountable |
| Included | Side Wall Anchor Brackets6 ft. Cord and Plug |
| Factory Options | Designer Colors: Warm Red, Black, Gray Granite, White Granite, Navy Blue, Hunter Green, Antique CopperControls and Permanent Panel on Right SideSide PanelsBack PanelsOne 4 Inch Adjustable Flanged Foot |
| Certifications | cULus |
| Country of Origin | Made in USA |
| Warranty | 18 Months Limited |
| Warranty Notes | From shipment or product registration, whichever is laterHeating elements 2 years per manual24/7 parts and service assistance in US and Canada |
Certifications
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